KS standard ring size
The number of sizes in Ring Gauge is not absolute; please note that there may be discrepancies depending on the measurement method.
Ring size
Ring size 21 22 23 24 25 26 27 28 29 30
Ring size 1 2 3 4 5 6 7 8 9 10
Finger circumference
Finger circumference
Finger circumference
11 12 13 14 15 16 17 18 19 20
Unit mm
SEMI PACKAGE
SEMI Jewellery warranty is provided.
The weight of the product is not indicated on the warranty; please refer to the product details for more information.Package may vary by product.
safe insured shipping via Korea Post
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SEMI Jewellery Jongno 3ga Jewelry Shop (Seoul, Korea)
Please make a prior reservation when visiting the store.
SEMI Jewellery, embracing the pure light of unchanging nature to bless the fruits of eternal love.
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INFORMATION
Order and Shipping Process
| Order received | made to order |
|---|
Storage/Inspection
Shipping/Reception
Product Production
Approximately 2 business days required based on operational conditions*May be delayed due to delivery conditions
Approximately 5-7 business days required based on design*3-5 business days required depending on the design
SEMI Jewellery meticulously produces and processes all stages by hand.There may be slight differences between products, and minor surface variations or scratches can occur during the production process. Please note that these are not defects.
Shipping to the entire country is cash on delivery (KRW 3,000 per order, KRW 5,000 for Jeju Island)Products will be shipped via CJ Logistics (1588-1255).
-Same-day dispatch products will only be dispatched for orders received before 3 PM on business days.(Orders placed after 3 PM on Fridays or public holidays are excluded)-Made to order items require approximately 7 to 9 business days for production.-New items in stock will be shipped within 2 days after payment is completed (inquiry: 1544-4578)
Shipping Information
In case of shipping address errors or misspellings, responsibility lies with the customer.Due to delivery conditions, there may be delays. We appreciate your understanding, especially for customers in Jeju and remote island areas.
You can cancel or change your order if you contact our customer center before 3 PM on the day of your order.
| Order cancellation | After this, cancellations and changes are not possible as it enters made-to-order.We request that you review the following terms before placing your order: Orders placed after 3 PM on Fridays or public holidays will be processed the next day by 3 PM. Cancellations may not be possible during custom-made orders. |
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Custom-made items are non-exchangeable and non-returnable. Once ordered, the product will be individually crafted according to your selected options, making exchanges or returns due to simple change of mind difficult after purchase.
-Custom rings, initial products, engraved products, gemstone setting products, and 18k white gold products are non-exchangeable and non-returnable. In the case of such items, if both parties mutually determine that wearing is impossible, a 30% handling fee of the item's price will be charged, and the remaining amount will be refunded. Returned items will not be resold and will undergo high-value processing.
By not carefully reading the above content, you waive our responsibility for any losses incurred. Upon order completion, it is assumed that you have familiarized yourself with the aforementioned terms.
Returns and exchanges may not be possible.
· Color differences due to monitor resolution are not grounds for exchange or return. · Due to the characteristics of precious metal crafting, there may be variations in weight and size even for designed items.
· Gifts or packaging case images may not be used as reasons for exchanges or returns.Cancellations and changes are not allowed from the start of custom order production. · For exchanges or returns due to simple changes of mind or errors, the round-trip shipping costs are the customer's responsibility.
We ask you to contact our customer service (1544-4578) first if you wish to return or exchange an item. Shipping without prior notice may result in unforeseen consequences, and you will be responsible for any issues.Please return all items unopened in their original packaging that were included when you received them.Lack or damage to (product, case, warranty card, shopping bag, etc.) will incur costs.Exchanges and returns must be processed after the product arrives at SEMI Jewellery. Please use KT Express for shipping.Return and exchange address: 121-1 1 SEMI Jewellery
Return and Exchange Policy
SEMI Jewellery provides lifetime after-sales service (A/S) for quality assurance and product condition, which can be either free of charge or paid.
| -Free A/S | Cubic zirconia loss, cleaning, polishing, chain breakage, ring size adjustment by 2 sizes |
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| -Paid A/S | If gold products develop additional scratches. If main gemstones like onyx are lost |
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| A/S Information | The shipping cost for A/S is the customer's responsibility.When applying for A/S, please include [address, buyer's name, contact number, details of A/S, purchase site] and call us (1544-4578) in advance for guidance. Shipping Company for A/S - Korea Post |
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After wearing jewelry, remove sweat, makeup, and other contaminants by sealing them in a zipper bag.Depending on the material, products may be damaged or discolored due to impact, moisture (showering, swimming pools, saunas, rainwater, sleeping while wearing), so please handle with care.
Storage precautions
SEMI Jewellery customer service
Consultation hours: weekdays AM 10:00 ~ PM 18:30, lunch break 12:00~13:00 / weekends and holidays closed