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Terms & Conditions

Last updated: August 26, 2026

1. Agreement

These Terms & Conditions ("Terms") govern your access to and use of the ruvv website, interface, and related services (collectively, the "Interface"). By connecting a wallet or using the Interface, you agree to these Terms.

If you do not agree, do not connect a wallet or use the Interface.

2. What ruvv is

ruvv is a non-custodial front-end interface that lets you interact with perpetual futures markets facilitated by Orderly Network and related blockchain smart contracts. ruvv does not take custody of your assets, private keys, or recovery phrases.

Trades are executed on-chain / via Orderly Network infrastructure. You remain solely responsible for your wallet, keys, and transactions.

3. Eligibility

You represent that:

  • you are legally able to enter into these Terms;
  • you are not located in, or a resident of, a jurisdiction where use of perpetual derivatives or the Interface is prohibited;
  • you are not on any sanctions list and will not use the Interface for unlawful activity.

4. Non-custodial nature & your responsibilities

  • You control your wallet. We cannot reverse transactions, recover lost keys, or reset access for you.
  • Never share your seed phrase or private keys with anyone, including anyone claiming to represent ruvv.
  • You are responsible for verifying contract addresses, network settings, slippage, leverage, and order parameters before confirming transactions in your wallet.
  • Blockchain transactions are typically irreversible once confirmed.

5. Risk disclosure

Perpetual futures and crypto markets are highly volatile and may result in partial or total loss of funds, including through liquidation. Past performance is not indicative of future results. You use the Interface at your own risk.

Additional risks include smart-contract bugs, oracle failures, network congestion, bridge risk, third-party infrastructure outages, and regulatory change.

6. No advice

Nothing on the Interface is investment, legal, tax, or financial advice. You should seek independent professional advice where appropriate.

7. Third-party services

The Interface may rely on or link to third parties (including Orderly Network, wallet providers, RPC nodes, analytics, and bridging services). We do not control and are not responsible for third-party terms, security, or availability.

8. Marketplace (services bought and sold between users)

The Marketplace is a directory. Listings, package descriptions, prices, delivery times, and contact details are created and controlled entirely by the users who post them. We do not create, verify, vet, endorse, or guarantee any listing or any seller.

We are not a party to your transaction. When you buy a service, the agreement is between you and the seller only. Nothing in the Marketplace creates an employment, agency, partnership, joint venture, or brokerage relationship between us and any user, and we do not act as an escrow agent, arbitrator, guarantor, or intermediary.

There are two payment modes, and they are different in kind. Which one you choose changes who holds the money and what recourse exists. Read both before paying.

Instant Pay.A single on-chain transaction transfers SOL from your wallet directly to the seller's wallet, together with a platform fee. We never touch these funds. Once the transaction confirms on Solana it cannot be reversed, cancelled, refunded, charged back, or clawed back by us or by anyone else — not in a dispute, not by us, not by the seller. If the seller does not deliver, your loss is total and permanent. The platform fee is non-refundable and does not make us responsible for delivery.

Safe Escrow Pay — we hold the funds. Your SOL is sent to a wallet controlled by ruvv and stays there until the order settles. During that period we are holding your money, and to that limited extent we act as a custodian of it. We do not pay interest on it, we do not lend or invest it, and we make no guarantee that it will be recoverable in every circumstance — see the limitations below. Funds leave escrow in exactly three ways: you approve the delivery; the review window expires after the seller submits work and the funds release automatically; or you raise a dispute and we decide, at our sole discretion, to release to the seller or refund you in full. There is no other path, no partial settlement, and no way for you or the seller to withdraw from escrow directly.

What escrow is not. It is not a bank account, deposit account, payment institution service, or regulated escrow arrangement. It is not insured or guaranteed by anyone. It is an operational convenience run on ordinary wallet infrastructure, and it carries the risks that implies — including key compromise, operational failure, our own error, and the possibility that we become unable to operate. Do not place funds in escrow that you cannot afford to lose.

Dispute decisions are ours and are final. When you raise a dispute you are asking us to decide where the money goes. We decide on the evidence submitted through the Interface, we are not obliged to investigate further, seek additional evidence, explain our reasoning, or apply any particular standard of proof, and our decision is final as between you, the seller, and us. Escrow fees are not refunded when we release to the seller; when we refund a buyer we return the full amount including our fee.

We do not guarantee delivery or quality — in either mode. We make no representation that a seller exists, is who they claim to be, is competent, is acting lawfully, will deliver anything at all, will deliver on time, or will deliver what was described. Escrow changes what happens to the money when a seller fails; it does not make the seller trustworthy, and it does not make us responsible for their work.

Automatic release. When a seller submits work, you have a review window stated in the Interface. If you do not approve or dispute within it, the funds release to the seller automatically and the order is final. That window is your responsibility to watch; we are not obliged to remind you, and a missed window is not a ground for any claim against us. Escrow protects the seller from a buyer who simply stops responding, as much as it protects the buyer.

Reputation figures are records, not assurances. Verified volume, completed order counts, ratings, reviews, badges, and ranking positions are automated records of payments that settled through the Interface. They are not a guarantee of quality, honesty, or future performance, and they can be inflated — for example by a seller paying themselves from another wallet. Do your own diligence before paying anyone.

Outside escrow, disputes are between buyer and seller. For Instant Pay orders we have no obligation to mediate, investigate, compensate, or take sides, and no ability to move the funds in any case. For escrow orders our involvement is limited to deciding where the escrowed amount goes, and nothing beyond that — we do not adjudicate anything else between you, award damages, or compensate anyone from our own funds. We may, at our sole discretion and without notice, remove or hide any listing, review, or account, but we are under no obligation to do so and any such action does not make us responsible for the underlying transaction.

Legality is your responsibility. Some services listed may breach the rules of third-party platforms (for example Telegram or X), advertising and securities regulations, or the law where you or the seller are located. You are solely responsible for determining whether buying or selling a given service is lawful and permitted for you, and you assume all consequences of doing so.

Off-platform contact. Contact details revealed after payment are provided by the seller. Any communication, file, link, or further arrangement that happens outside the Interface is entirely at your own risk and outside our control. Do not use contact details obtained here for spam, harassment, or unlawful purposes.

9. Prohibited use

You agree not to:

  • violate applicable law or regulations;
  • attempt to exploit, disrupt, or attack the Interface or related systems;
  • use the Interface to launder funds or finance illicit activity;
  • misrepresent your identity or affiliation with ruvv.

10. Intellectual property

The ruvv name, branding, and Interface design are owned by their respective owners. You may not copy or use them except as needed to use the Interface in accordance with these Terms.

11. Disclaimers

THE INTERFACE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE INTERFACE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUVV AND ITS CONTRIBUTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR DIGITAL ASSETS, ARISING FROM YOUR USE OF THE INTERFACE OR INABILITY TO USE IT.

13. Indemnity

You agree to indemnify and hold harmless ruvv and its contributors from claims arising out of your use of the Interface or violation of these Terms.

14. Changes

We may update these Terms from time to time. The "Last updated" date will change when we do. Continued use after changes means you accept the revised Terms.

15. Contact

Questions about these Terms: order@ruvv.com. See also our Privacy Policy.

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Conditions générales

Les conditions qui s'appliquent lorsque vous utilisez l'interface de trading ruvv. À lire avant de connecter votre wallet et de passer un premier ordre.

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